Indian IT services companies are all set for metaverse adoption
According to a Nasscom research titled "Metaverse - Prepare to Win," the IT sector is working on the metaverse themes for internal business operation, both for employee and customer-centric use cases.
Metaverse adoption is beginning to be seen in Indian IT services companies, internally and with clients. Some companies are developing internal use cases first, which can be expanded to serve client needs in the future.
According to a Nasscom research titled "Metaverse - Prepare to Win," the IT sector is working on the metaverse themes for internal business operation, both for employee and customer-centric use cases.
“On metaverse, we are starting to see some projects and programs, especially related to AR/VR (augmented reality/ virtual reality) in the manufacturing, retail, education training, and maintenance context,” Salil Parekh, CEO and MD, Infosys.
“We are still in the early stages. People are doing some piloting but leveraging the metaverse as an alternative channel for doing business is yet to happen,” said N Ganapathy Subramaniam, chief operating officer of TCS.
Wipro chairman Rishad Premji also voiced his opinions on the technologies like metaverse and Web 3.0.
According to Deloitte, the adoption level of the metaverse may vary across industries depending on the use cases.
“The success of metaverse penetration will depend on organisations’ digital maturity to tap into its core levers of phygital immersive experience, trust layer, economic infrastructure and creator economy to their business and the pace of development of the ecosystem,” said Sreeram Ananthasayanam, partner, Deloitte India.